The strength of the book is the focus on practical implementation rather than on theories. It illustrates HOW and to do not only WHAT to do. The book is therefore different from other literature in the field of Process Management.
The book presents a concrete and easy to understand manual that provides a step by step to focus, to steer and to improve your processes. The Manual is based on a straight foward model för process work that:
- Creates quick and lasting results
- Short starting phase
- The key to involve your employees